Dispatch time
We aim to dispatch within 1-3 business days: Monday - Thursday noon cut-off (NZ time, about half day ahead of GMT)
Delivery time
Generally, please expect 2 to 3 weeks for delivery (could take longer in some countries).
Actual delivery time by customer feedback
- US (NY) - 19 days, tracked airmail (received 21 Nov 23)
- US (NY) - 16 days, standard airmail (received 3 Feb 24)
- US (PA) - 15 days, standard airmail (received 27 Mar 24)
- Mexico - 37 days, tracked airmail (received 11 May 23)
- Canada - 14 days, standard airmail (received 15 Mar 23)
- Canada - 15 days, standard airmail (received 5 Mar 24)
- UK - 7 days, tracked parcel (received 23 Jan 24)
- UK - 15 days, standard airmail (received 19 Apr 24)
- Italy - 23 days, tracked airmail (received 7 Dec 22)
- Spain - 15 days, tracked airmail (received 25 Oct 22)
- Spain - 41 days, standard airmail (received 18 Dec 23)
- France - 17 days tracked airmail (received 12 Dec 22)
- France - 11 days courier airmail (received 13 Oct 23)
- Sweden - 13 days, standard airmail (received 23 Apr 24)
- Singapore - 16 days standard airmail (received 11 Oct 23)
- Australia - 14 days standard airmail (received 7 Dec 23)
Shipping upgrade
Now offering tracked option, some services not available for all countries. Please note that we can't offer full refund for missing orders without tracking number.
Shipping countries
Limited number of countries are pre-set for shipping, but we are shipping all other coutries by request (updated 2 July 2024)
- Germany is off the list for technical issues but orders are welcome by email.
- Italy is off the list due to a history of missing orders. Orders are still welcome by email.
Banner image: And Your Bird Can Sing (A)